1.What materials do you use for the mat?
Answer: Usually we offer FDA grade silicone for the mat, there are also platinum cured/medical grade silicone and LFGB approved silicone for choice.
2.Can you do glow in dark mat?
Answer: Yes, but glow in dark is suitable for light colors silicone mat, it is good for dark colors silicone mat.
3.Do you have other colors for the silicone mat ?
Answer: Yes, we can customize the color according Pantone card.
4.Do you have other size silicone mat?
Answer: Yes, we have 28*38cm,42.2*28cm,40*50cm,31*20cm,41.5*33cm,14*11.5cm,11*8.5cm, 20*20cm,20cm round,41.9*29.5cm ect. If you need other size mat, we can customize the mat as your dimension.
5.Can you do private label on the mat?
Answer: Yes, we can print the logo on the mat or do embossed,debossed logo on the mat. To print the logo, the MOQ is 1000pcs. To do embossed logo, there has mould fee.
6.What is your minimum order quantity?
Answer: Our MOQ is 500pcs for each item each color, some items what we have in stock can be Ordered less than 500pcs. You can email me to ask what we have in stock.
7.How do you pack the mat ? Do you provide package with our own brand?
Answer: Usually the mat will be packed by polybag for each hundreds , we will packed them at random according to different orders. We can customize the package according to your demands, please provide your package design, dimension to custom make the package.If you need know the MOQ and the package cost, please email us to inquirie that.
8.How do you ship the products?
Answer: We usually ship the products by express if the quantity is not large, for bulk volume, we can ship by sea, we could ship the packages as you demand. Express shipping will take about 3-5 days, shipping by sea will take longer time, different time for different destination.
9.Can I get samples before placing order? How to get the samples?
Answer: Yes, we can send you samples, you only need to pay the shipping cost , we will ship the samples.
10.How can we pay for the order?
Answer: You can choose T/T, Paypal or Western Union, there will be handling fee if you choose paypal for payment.